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Examining Undergraduate Students' Priorities For Academic Library Services And Social Media Communication

Title: Examining Undergraduate Students' Priorities For Academic Library Services And Social Media Communication.
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Name(s): Stvilia, Besiki, author
Gibradze, Leila, author
Type of Resource: text
Genre: Journal Article
Text
Journal Article
Date Issued: 2017-05
Physical Form: computer
online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. (C) 2017 Elsevier Inc. All rights reserved.
Identifier: FSU_libsubv1_wos_000403854600013 (IID), 10.1016/j.acalib.2017.02.013 (DOI)
Keywords: quality assessment
Publication Note: The publisher's version of record is available at https://doi.org/10.1016/j.acalib.2017.02.013
Persistent Link to This Record: http://purl.flvc.org/fsu/fd/FSU_libsubv1_wos_000403854600013
Owner Institution: FSU
Is Part Of: Journal of Academic Librarianship.
0099-1333
Issue: iss. 3, vol. 43

Choose the citation style.
Stvilia, B., & Gibradze, L. (2017). Examining Undergraduate Students' Priorities For Academic Library Services And Social Media Communication. Journal Of Academic Librarianship. Retrieved from http://purl.flvc.org/fsu/fd/FSU_libsubv1_wos_000403854600013