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Ethical Dilemma

Title: Ethical Dilemma: Deception Dynamics in Computer-Mediated Group Communication.
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Name(s): Ho, Shuyuan Mary, author
Hancock, Jeffrey T., author
Booth, Cheryl, author
Type of Resource: text
Genre: Text
Journal Article
Date Issued: 2017-09-17
Physical Form: computer
online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Words symbolically represent communicative and behavioral intent, and can provide clues to a communicator’s future actions in online communication. This paper describes a sociotechnical study conducted from 2008 through 2015 to identify deceptive communicative intent within group context as manifested in language-action cues. Specifically, this study used an online team-based game that simulates real-world deceptive insider scenarios to examine several dimensions of group communication. First, we studied how language-action cues differ between groups with and groups without a compromised actor. We also examine how these cues differ within groups in terms of the group members’ individual and collective interactions with the compromised actor. Finally, we look at how the cues of compromised actors differ from those of non-compromised actors, and how communication behavior changes after an actor is presented with an ethical dilemma. The results of the study further our understanding of language-action cues as indicators for unmasking a potential deceptive insider.
Identifier: FSU_libsubv1_scholarship_submission_1521644031_1e9167f9 (IID), 10.1002/asi.23849 (DOI)
Keywords: Human computer interactions, Information behavior, Computer-mediated deception, Language-action cues, Ethical dilemma, Insider threat, Group communication
Publication Note: This is a published article of the Journal of the Association for Information Science and Technology. Publisher's version available at https://doi.org/10.1002/asi.23849.
Preferred Citation: Ho, S. M., Hancock, J. T., & Booth, C. (2017). Ethical dilemma: Deception dynamics in computer-mediated group communication. Journal of the Association for Information Science and Technology, 68(12), 2729-2742. doi: 10.1002/asi.23849.
Grant Number: NSF EAGER grant #1347113 and #1347120 (09/01/13—08/31/15); Florida State University Council for Research and Creativity Planning Grant #034138 (12/01/13—11/30/14); First Year Assistant Professor Grant FYAP #033114 (05/10/13—08/10/13)
Persistent Link to This Record: http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1521644031_1e9167f9
Owner Institution: FSU
Is Part Of: Journal of the Association for Information Science and Technology.
Issue: iss. 12, vol. 68

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Ho, S. M., Hancock, J. T., & Booth, C. (2017). Ethical Dilemma: Deception Dynamics in Computer-Mediated Group Communication. Journal Of The Association For Information Science And Technology. Retrieved from http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1521644031_1e9167f9